This documentation is for people who use and run the booking system—business owners, staff, and anyone embedding the widget on a website. You can get up and running and handle day-to-day tasks without formal training.

What the system does

• Activities — What customers book: name, description, duration, capacity, cutoff, status. Each activity has one form (checkout questions) and one pricing model.
• Timeslots — When each activity is available: dates, start/end times, capacity per slot. Bulk add or edit.
• Pricing — One pricing model per activity (currency, payment provider). Tiers (e.g. adult, child, under 5 free) and optional rules (e.g. weekend surcharge, group discount, resident vs non-resident).
• Forms — Form templates with fields (text, number, select, checkbox, etc.) for checkout; one template per activity.
• Bookings — Created from the widget; statuses: Pending, Confirmed, Completed, Cancelled, No-show. Form data is stored with each booking.
• Payments — Daraja (M-Pesa) and/or Pesapal; start and confirm payment per booking.
• Widget — Embed on any website by activity field-id. Layouts: classic, compact, split; optional activity-level theming.
• Admin dashboard — Manage activities, timeslots, bookings, pricing, forms, accounts, and payment configs.

Who this is for

• Business owners and admins setting up and operating bookings
• Staff managing timeslots, bookings, and day-to-day changes
• Website owners and integrators embedding the widget on WordPress, Wix, HTML, or other site builders

Recommended reading order

1. Getting started — Setup checklist and how the pieces connect
2. Activities — What customers can book
3. Booking examples — Generic examples (citizens/residents/non-residents, lunch tour, farm tours, tea tour)
4. Timeslots — When customers can book
5. Bookings and checkout — Customer journey and what staff do
6. Pricing — Examples and when to use rules
7. Forms — What to collect from customers
8. Payments — Daraja and Pesapal setup and testing
9. Widget embed — Put the widget on any website (simple + advanced)
10. Widget designs — Classic, compact, split
11. Admin dashboard — Where to find everything
12. Troubleshooting — Common issues and quick fixes

Quick links